Free UK Shipping on orders over £40. For orders under £40 UK shipping starts from £5 for smaller items posted by Royal Mail signed for 1st class. Larger orders are usually sent with either Hermes or UPS. I aim to send all orders within 2 working days, and tracking information will be provided once items have been dispatched.
International shipping starts from £14.95 (up to 2kg) for Royal Mail International Tracked & Signed. Parcels above this weight can cost from £17.40 depending on the country. Contact me directly if your country is not listed in shipping destinations.
Items shipped internationally may be subject to extra customs and import fees, and these are the responsibility of the customer and not Emma Johnson Ceramics. I cannot predict what these fees may be.
All items will be securely wrapped and packed in recyclable materials. Cardboard boxes and paper tape are recyclable, and tissue paper and paper bubble wrap are made from recycled materials and are also recyclable. Though breakages or loss during transit are rare they are possible, so please contact me directly to resolve any issues which may occur.